Susan Palmer, CIC
President | firstname.lastname@example.org
T: (713) 964-0022 ext. 109
F: (713) 964-0044
Susan Palmer was a native of Southeastern Pennsylvania and came to Houston to live in the Spring Branch area in 1978. She began her insurance career in 1979 as a commercial multi-line rater and then as an underwriter for a major property & casualty insurance carrier. After moving into the independent agency side of the business, Susan joined Insurepointe of Texas, Inc. in 1982 as a Commercial Lines Service Representative. Several years later, she was promoted to Operations Manager of the agency and coordinated all aspects of developing internal systems, compliance practices, employee training & development and office automation. Susan earned the National Alliance of Insurance Professional’s Certified Insurance Counselor (CIC) designation in 2001. Susan is responsible for management of the various resources that enable the staff of experienced technicians to provide a superior level of customer service. She takes the lead in marketing of larger, more complex accounts and provides analytical analysis of coverage for customers and staff alike. Susan is a principal at Insurepointe of Texas, Inc., and currently serves as a President of the firm. Along with her husband Michael, Susan enjoys traveling, hiking, bird watching, cooking, gardening and spending time with family and friends. They live in the Spring Branch area of Houston with their furry family members – 2 dogs and 3 cats.